The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management ...
Continue readingJanine Frauendorf analyzes how customer processes can be used to optimize the overall service process. In this context, the ...
Continue readingInteroperability: the ability of a system or a product to work with other systems or products without special effort from ...
Continue readingThis book is composed of six parts, each focusing on a specific theme: Human Resource Planning; Human Aspects in the Digital ...
Continue readingThis book introduces advanced concepts in service provisioning and service engineering, including semantic concepts, dynamic ...
Continue readingIncreasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business ...
Continue readingThis volume includes adaption/monitoring, model driven architecture, network services, service oriented architecture, business ...
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